We strive hard here at Vintage World Rocks and hope your love and enjoy your purchase. Our vintage and modern clothing, accessories and home décor are handpicked and sourced from around the world photographed, written and measured so you understand exactly what you are purchasing from the shop. All vintage items sourced are from very good to excellent condition, however no item is perfect and some may have flaws
All sales of vintage items including auction sales are considered final and are not eligible for store credit or exchange.
All sales of vintage inspired dresses from Lady V London & Retrospect'd are available for return or store credit within 3 days. If you have any questions regarding your purchase, CONTACT US. We'll consider eligible returns for store credit, refunds minus a 15% restocking fee for a credit refund to U.S. orders. or exchanges on a case-by-case basis. Sale Items, special order, layaways are not eligible. Please double check measurements as we cannot accept returns due to improper fit.
✦ Please CONTACT US within 3 days of receiving your package if you have any questions about your purchase. We do not honor returns if notified past 3 days
✦ We should receive your returned item within 7 days (15 for international customers) of authorizing your return.
Items must be returned in the same condition as they were received. If original tags are present, they must not be removed. We cannot accept a return any item that has been worn, laundered, altered, or damaged after you received it.
You, the buyer, incur ALL shipping costs. We cannot refund shipping charges or any VAT/customs charges.
We are not responsible for packages lost or damaged packages during the return process. Please insure that the package you're returning has proper tracking and necessary insurance. International returns MUST be shipped with tracking information.
Returns/ store credits/ exchanges will be processed within reciept of item within 7 days
The following items cannot be returned - no exceptions
Body Care ( lip balm, soaps, body balm)
Items sold "AS IS" (these will be clearly marked in the listed description
All delicate items and items older than 1930s or lace items.
**NOTE: computer monitors vary in color representation. Please keep this in mind if you're trying to do exact color matching.
**NOTE: Vintage items are often fragile by nature, especially older items. We are not responsible for items damaged during wear or washing. We'll be happy to offer advice on proper care or cleaning...just ask!